What “Live Dealer” Actually Means Here
In this case “live dealer” is not an online product. There is no confirmed streaming platform operating under the Starlight Casino name. Worth being clear about that at the start, because the term gets used very loosely in gambling.
Starlight Casino New Westminster offers a physical gaming floor with staffed tables only. Real dealers, chips, regulated in-person play. That is the live dealer experience here. The property operates within British Columbia’s gaming framework through Gateway Casinos and Entertainment Limited, and BCLC oversight sits above that relationship.
The venue is located at 350 Gifford Street, New Westminster, BC V3M 7A3. Doors stay open around the clock, every day. No seasonal shutdowns, and no standard window when the table area is off limits for regular visitors.
Players in British Columbia who specifically want online live dealer games need to look at PlayNow.ca, the BCLC-regulated online platform. It is run separately and does not sit under Starlight Casino New Westminster, even though the same provincial regulator is involved.
| Feature | Detail |
|---|---|
| Gaming Tables | 54 tables on the floor |
| Slot Machines | Over 935 machines |
| Operating Hours | 24/7, 365 days per year |
| Address | 350 Gifford Street, New Westminster, BC V3M 7A3 |
| Phone | 604-777-2WIN (2946) |
| [email protected] |
Getting to the Floor
Standard table games are open access. No booking system, no seat reservations. On arrival, security will ask for valid government-issued photo ID at the entrance. That age check is not optional - it is required in every casino that runs under BC regulation.
Once cleared, you walk straight through to the gaming floor. Tables are laid out in the main area, and there is a separate VIP space that is used for higher-limit play.
Chips are available at the cashier cage, but dealers can also sell them to you at the table. Before you sit down, look at the small limit plaques or printed signage at that table. Minimum and maximum bets move around depending on the game, table, and time of day. Ignoring those limits is how a lot of first-time visitors end up in an awkward position when placing their first wager.
At the end of your play, chips go back to the cashier cage in exchange for cash. That part is simple, even if you are new to casinos.
One extra note that tends to be missed: if you think you will be back more than once, it usually makes sense to sign up for Encore Rewards before your first real session. Depending on how the rules for the program are being applied at that moment, older play might not be added to your account after the fact.
Poker Room
The poker room is treated differently from the rest of the gaming floor. It does not run on a 24/7 schedule and instead opens and closes based on its own timetable. Because of that, checking the current hours before you drive out is the safer choice.
Reservations for poker use a dedicated phone line: 604-777-3500.
Seat booking is handled over the phone. You call during the room’s operating hours, provide your name, and give the game type or stakes you prefer if staff ask for that. They will confirm whether you have a seat or a waitlist position and give you an idea when to show up.
When you arrive, bring valid ID and check in with the team at the entrance to the poker room itself. Walk-ins are still possible, but during busy periods you should expect some kind of list and a delay before you get into a game.
Gaming Sections at a Glance
One area that often causes confusion is Stadium Gaming. It is better to treat it as its own format. This is not a live dealer table in the traditional sense. The section uses electronic terminals, with several players joining shared game rounds at the same time.
It can be useful on nights when the main tables are full or if you are more comfortable with a slightly different pace than a face-to-face table. It does not replace regular live play - it sits alongside it.
| Gaming Section | Format | Notes |
|---|---|---|
| Live Dealer Tables | Staffed tables, in-person | 54 tables total |
| Stadium Gaming | Electronic terminals, shared game | Multiple players per game |
| Slot Machines | Individual electronic machines | Over 935 units |
| Racebook | Horse racing wagering | On-site |
| VIP Gaming | Separate area, higher limits | Access conditions apply |
| PlayNow Sportsbook | Sports betting via BCLC | Located at Match Eatery and Public House |
Horse racing is handled in the Racebook area as its own product. For sports, PlayNow Sportsbook operates under BCLC and Gateway Casinos. Sports betting activity is offered from inside the property at Match Eatery and Public House, not at the main pit.


